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                                                                                                                            Housekeeping Manager

Supervise the housekeeping department to include Guest Rooms, Public Space Areas and Laundry. Provide world class hospitality to each and every guest.

Essential Functions:
• Prepare employee daily work assignments, projects and tasks.
• Coordinate with other departments to ensure that services are provided in an efficient and timely manner to include linen handling for banquet, kitchen and
restaurant departments.
• Update and Maintain records for Lost and Found and respond to guest requests for lost and found items during your shift.
• Inspect guest rooms and work performed to ensure that it meets specifications and established standards. Ensure that all Self-inspectors are adhering to the self-inspection policies.
• Ensure areas are clean and well-maintained, to include supplies.
• Assist in training employees in assigned departments.
• Perform or assist with cleaning duties as necessary.
• Report employee performance and or problems to the Rooms Director and/or Executive Housekeeper.
• Check and maintain equipment to ensure that it is in working order.
 Must be able to communicate using the primary language used in the work place

Specific Job Knowledge:

  •  Must be able to communicate with guests, supervisors and co-workers
  •  Must possess basic computational ability
  •  Must have a working knowledge of types of guest rooms, laundry equipment, linens and public space areas
  •  Knowledge and understanding of safety and sanitation standards
  •  Must be able to read, write and understand the primary language used in the work place.
  •  Must be able to communicate with guests, supervisors and co-workers

Physical Demands:
  •  Must be able to stand, walk and exert well-paced activity for up to 4 hours in length.
  •  Most tasks are performed indoors. Temperature is controlled by hotel environmental systems.
  •  Must be able to lift up to 50 pounds on a regular and continuing basis
  •  Must be able to pull and push carts weighing up to 75 pounds on a regular and consistent basis. Assistance is recommended.
  •  Must be able to exert well-paced ability in limited spaces
  •  Must be able to stoop, twist, turn, kneel, crouch, bend, squat, stoop, and stretch per cleaning tasks
  •  Must be able to exert well-paced ability to reach other floors of the hotel in a timely basis.
  •  Ascend or descend stairs, steps, or similar uneven surfaces to access any required work area or other area related to functioning in the workplace
  •  Must be able to grasp, handle, write, bend, climb and perform repetitive motions
  •  Requires listening and hearing ability
  •  Visual acuteness, must be able to see things near and have depth perception
  •  Manual dexterity to operate equipment needed to perform job

Experience:
Prior hotel housekeeping supervising experience

Please send resumes to:   info@RamadaPlazaMpls.com
 
                                                              

                                                                            EOE/M/F/D/V/DRUG FREE WORK ENVIRONMENT
 



                                                                                 GENERAL MAINTENANCE Worker (Not janitorial)

Position reports directly to the Facilities Manager and will be responsible for the general maintenance of the facility and guest rooms to ensure they are in acceptable condition at all times. Mechanical aptitude, a proven work history, and a desire to succeed is what we are looking for when we hire for this position.
May perform some groundwork such as snow removal and landscape. A clean driving record is required. Building maintenance experience is a plus.
Must have the ability to resolve guest concerns and issues in a friendly and professional manner as needed.


If you are interested in being considered for this position, please e-mail your resume to:

                                                                                           info@RamadaPlazaMpls.com


                                                                                  EOE/M/F/D/V/Drug Free Work Environment

                        
                                                                                      BUSINESS TRAVEL SALES MANAGER (BTSM)

Assist the Director of Sales/Sales Department by reaching the agreed upon business travel revenue goals, in particular by soliciting local, regional and national accounts.

Essential Functions:

•Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
•Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
•Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
•Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts
•Prepare information for and meet with clients as deemed appropriate by potential business from that account.
•Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
•Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
•Attend trade shows, community events and industry meetings.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job related duties as assigned.

Experience, Skills and Knowledge

•Bachelor's degree preferred.
•3+ years of past sales experience preferred.
•Hotel experience preferred.
•Advanced knowledge of market trends, competition and key customers of the hotel.
•Must have experience in business travel at a similar size and quality hotel.
•Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. •Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
•Command of the English language both written and verbal.

Please send resumes to:  info@RamadaPlazaMpls.com

                                                                                    EOE/M/F/D/V DRUG FREE WORK ENVIRONMENT


 



 

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